**POSITION: Call Center Assistant****RESPONSIBLE TO: Call Center Manager /Director****Range: $*****- $***** Per hour****THE OJBECTIVE**:Your work will be a rewarding customer service experience providing caring and efficient support, education and care to our patients who receive care at Planned Parenthood of the Rocky Mountains (PPRM).
**SUCCESS**:You will know you are successful when most current and prospective patients have a positive experience after each call.
**SNAPSHOT**:You may work from home or office, answering a high volume of calls as they come in throughout the day.During each call you will make a patient appointment or address any concerns and questions as they arise, connecting the patient with the appropriate team member when necessary.If you work from home, you will need a reliable internet connection, quiet space that is free of distractions, so that you can focus on your job responsibilities.Background noise should be limited, and you must be able to main...