POSITION SUMMARY

The Field Service Representative is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training.  The Field Service Representative is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.  The Field Service Representative is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers.

RESPONSIBILITIES

ROLE

• Perform service tasks as assigned and as per company policies and procedures


• Capable o...