Become a vital leader in the tourism sector as a Tour Guide Supervisor in Canmore, Alberta. This full-time position requires hands-on management of tours, staff training, and a focus on guest service delivery in a rural setting.
You will supervise staff in various capacities and coordinate operational tasks while ensuring the safety and satisfaction of all clients. This role also involves establishing effective work schedules, preparing reports, and troubleshooting any operational issues that arise. Your leadership style will directly influence the quality of the guest experience.
Key Responsibilities:
• Oversee safety and operational effectiveness
• Schedule and assign work tasks to staff
• Assist with hiring and training new employees
• Prepare and submit necessary reports
• Resolve any guest-related issues efficiently
Requirements:
• Secondary school graduation certificate
• 1-2 years of relevant supervisory experience
• Competence in MS Outlook and ...