Become part of Capgemini as a Technical Project Manager providing outstanding technical support for client products. This position focuses on analyzing customer feedback and leading product improvements.
In this specialized TPM role, you will have hands-on responsibility for product-related inquiries and issues. Your work will involve detailed analysis of customer support tickets, prioritizing bug fixes, and collaborating with development teams to guide project enhancements. You will also manage documentation reviews for operational processes.
Key Responsibilities:
• Provide expert technical support for client products
• Track and prioritize bug fixes using Agility
• Validate delivered fixes prior to customer release
• Update and document UAT procedures effectively
• Attend meetings for client follow-ups and product status
Requirements:
• Experience with U.S. Federal Aviation Regulations (FAR)
• Strong analytical skills for customer issues
• Proficiency...