About This Opportunity
Join Teledyne Technologies as a Cartography Production Lead, where you will drive customer success through expert support and leadership in cartographic software. Lead initiatives that enhance product adoption and usability in hydrographic sectors.
This Senior Technical Support Consultant position involves guiding customers through the intricacies of cartographic solutions. You will handle advanced technical challenges, mentor junior staff, and ensure compliance with international standards. By fostering collaboration between product teams and clients, you'll enhance the quality of hydrological data and charting practices.
Key Responsibilities:
• Provide top-tier support for CARIS Cartographic Production software
• Address technical escalations and advice on best practices
• Facilitate training sessions tailored to user expertise levels
• Guide transitions to new workflows and data standards
• Collaborate cross-functionally to imp...