Enhance IT service delivery as a Change and Release Manager. Your expertise will lead structured change management processes, ensuring releases are executed with minimal disruption.
Reporting to the Senior IT Operations Manager, this role focuses on the coordination of changes and the efficient release of IT services. You will work closely with delivery, operations, and quality assurance teams, leveraging your background in IT Service Management to ensure smooth transitions. Prioritizing effective communication will be critical to your success.
Key Responsibilities:
• Manage change management operational processes
• Assess changes for system and stakeholder impact
• Facilitate review meetings to approve changes
• Maintain accurate records of change activities
• Conduct evaluations post-implementation for process improvement
Requirements:
• Bachelor’s degree in a relevant field
• Demonstrated experience in change and release management
• Strong grasp of ...