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About This Opportunity
Job Description
- Assist guests with all inquiries, both hotel and non-hotel related
- Attend shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Authority, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
- Manage guests’ mails, messages, courier services and parcel postage as requested by guests
Qualifications
- Exceptional in Bahasa Indonesia and English (verbal and written).
- An active member of a local/international Hotel Concierge Association is preferred.
- Confident public p...