Become a vital part of the Cineplex team as a VIP Back of House Supervisor. Oversee food quality, train staff, and ensure exceptional guest experiences every shift.
Cineplex is seeking a seasoned Back of House Supervisor who will lead and mentor a passionate team. The ideal candidate will have a background in food hospitality, alongside strong leadership and conflict resolution skills. This role involves executing VIP menu standards, addressing guest concerns, and ensuring health and safety protocols are strictly followed.
Key Responsibilities:
• Oversee and participate in VIP food service execution
• Coach and mentor back of house staff effectively
• Conduct interviews to recruit new team members
• Address guest concerns promptly and professionally
• Complete daily, weekly, and monthly reports as required
Requirements:
• Experience in a similar high-volume environment
• Strong leadership ability during busy times
• Skills in conflict resolution and neg...