Join TD Insurance in Hamilton, Ontario as an Auto Claims Advisor to help clients navigate their insurance needs post-accident. Your keen attention to detail will enhance customer experiences.
In this critical role, you'll facilitate and coordinate auto claims, providing clients with reassurance and clarity during challenging times. This position combines analytical thinking with strong customer service, making impactful contributions to client satisfaction and team efficiency. Work collaboratively with various stakeholders to achieve successful outcomes.
Key Responsibilities:
• Manage the full claims process for customers
• Gather and organize all required claims documentation
• Collaborate with internal and external partners
• Ensure timely resolutions and customer communications
• Maintain an efficient workflow and positive claims experience
Requirements:
• One or more years of relevant claims experience preferred
• Strong customer service orientation wi...