Elevate warranty and dispute resolution practices as a Claims and Dispute Management Program Specialist based in Oshawa. This position emphasizes developing effective systems over an 18-month period.
Our client is looking for a qualified individual to lead the warranty management program’s establishment and administration. Working closely with various departments, including Risk Management and Operations, you will ensure adherence to contract provisions and manage disputes effectively. Your role will involve crafting performance metrics and advising on technology improvements to meet business needs.
Key Responsibilities:
• Create a warranty and claims management framework
• Engage with contract provisions for field operations
• Draft Defective Work Notices and settlements
• Implement reporting systems for leadership evaluation
• Participate in technology initiatives for enhanced operations
Requirements:
• Relevant degree with 10-15 years in dispute management...