Step into the role of Claims Specialist and utilize your bilingual skills. Provide unparalleled customer service while processing auto claims in our Toronto office environment.
As a key member of the team, you will handle claims from Hosts and Guests, assisting in their resolution processes while ensuring accuracy in documentation. This hybrid role promotes a spirited workplace culture and fosters continuous process improvement within claims handling.
Key Responsibilities:
• Investigate and resolve auto claims efficiently
• Assist in the self-resolution process for members
• Maintain organized and complete claims documentation
• Engage with third-party administrators for processing
• Support enhancements to claims handling procedures
Requirements:
• Bilingual fluency in French and English mandatory
• 1+ year experience in claims preferred
• Strong interpersonal and communication skills essential
• Excellent conflict resolution and de-escalation techn...