The Role
To provide a comprehensive administrative service to the medical and nursing teams within the ward environment. This is a fixed term post for 12 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee must already have written agreement from their line manager to be released on a secondment before applying for the post.
In This Key Role, You Will
Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
Ensure availability of case notes at the time of patient admission, which may involve liaising with other hospitals.
Deal with telephone and face‑to‑face enquiries from all staff groups, patients, relatives, carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery.
Responsible for arranging review appointments f...