About This Opportunity
Embrace the role of Client Engagement Representative at CIBC, located in Woodbridge, ON. Be the first point of contact, addressing client needs and enhancing their banking experience.
In this full-time, temporary position, you will represent CIBC to our clients in the Banking Centre. Your responsibilities include engaging with clients to identify their banking needs and connecting them with the right teams. Your knowledge of financial products will help facilitate excellent service and drive client satisfaction.
Key Responsibilities:
• Handle client interactions effectively and empathetically
• Introduce clients to bank services and products
• Assist clients with accessing digital banking tools
• Resolve client issues while ensuring a positive experience
• Promote teamwork to achieve customer goals
Requirements:
• Understanding of branch banking and client service
• Excellent communication and interpersona...