Enhance member interactions at Desjardins Ontario Credit Union as a Client Experience Advisor. This full-time on-site role enables you to empower clients while promoting technological tools and Desjardins products.
As a temporary advisory agent for six months, your focus will be on ensuring members feel supported and satisfied during their financial transactions. You'll leverage strong communication skills in English, French, and Spanish to promote the organization’s cooperative values and address client needs efficiently.
Key Responsibilities:
• Support members with digital tools for self-service transactions
• Foster business relationships through enhanced service delivery
• Assist clients during fraud incidents and refer them appropriately
• Stay updated on relevant products and competitive offerings
• Adhere to compliance and risk management protocols
Requirements:
• High school diploma in a relevant field
• Minimum one year of related experience
• ...