Enhance client journeys as a full-time Client Experience Representative at Foundation Physiotherapy's Trinity Bellwoods - Dundas West location. This role is ideal for passionate service-minded individuals eager to work in healthcare.
As part of our dedicated team, you will engage with clients, manage inquiries, and maintain a positive clinic atmosphere. Your responsibilities will also include administrative tasks, team management, and reporting, providing a great opportunity to develop valuable skills in a thriving environment. Previous experience in customer service, especially within fitness or hospitality, is beneficial.
Key Responsibilities:
• Ensure high-quality interactions with clients
• Manage service inquiries, bookings, and payments
• Reconcile payments and track clinic stats
• Support clinic management in billing and reporting
• Oversee and mentor client experience team members
Requirements:
• Customer service experience in relevant industries
•...