Join Foundation Physiotherapy as a Client Experience Representative and enhance client engagement in Toronto, ON. Perfect for those passionate about health care and customer service.
As a key member of Foundation Physiotherapy and Wellness, you will be the welcoming face for clients, managing their interactions and supporting billing processes. This full-time position requires strong organizational abilities and a service-driven mindset to ensure every client’s visit meets our high standards. Embrace a role that promotes professional growth and teamwork.
Key Responsibilities:
• Manage all client interactions with professionalism
• Coordinate bookings, inquiries, and front desk activities
• Facilitate billing and payment reconciliation processes
• Prepare and submit performance evaluations weekly
• Lead and develop the client experience team’s abilities
Requirements:
• Prior customer service experience in fitness or healthcare
• Understanding of financial p...