Contribute to client satisfaction as a Client Services Coordinator, where you will manage client accounts and enhance service delivery through effective communication. This role focuses on providing quotes and tailored client solutions.
The position reports to the Client Services Manager and involves direct interaction with clients to understand their service requirements. You will ensure timely delivery, manage accounts efficiently, and collaborate with internal teams to solve issues effectively. Utilize your organizational skills and keen attention to detail in this role to provide top-notch client service.
Key Responsibilities:
• Communicate with clients to identify service needs
• Manage the timely delivery of client services
• Create and provide detailed quotes for clients
• Work with teams to resolve client inquiries promptly
• Identify upselling or cross-selling opportunities
Requirements:
• Preferred post-secondary education in business
• Client se...