**Client Services Manager – Kauai Home Care**

**Position Summary**

The Client Services Manager leads field staff in delivering excellent customer service and quality home care services, with a strong focus on service delivery, coordination of client services, caseload growth, and ongoing case management. This role partners closely with office leadership and clinical partners to support clients, families, referral sources, and employees while reflecting The BAYADA Way: compassion, excellence, and reliability.

**Comprehensive Salary: $45-60k per year plus performance-based incentives.**

**Key Responsibilities**

**Client Services and Caseload Management**

+ Develop and grow the office caseload through strong relationship-building with clients, referral sources, payors, and community partners.
+ Handle incoming service inquiries, document referrals accurately, and clearly establish service expectations, billing arrangements, and proc...