Cloud Engineer (Amazon Connect)
We are looking for an experienced professional to design, deploy, and manage cloud contact center solutions on Amazon Connect. You will own end-to-end configuration, integration, and administration, partnering with business stakeholders to deliver seamless, high-performing customer experiences across multiple channels.
What is in it for you:
•Salaried: $45-55 per hour.
• Incorporated Business Rate: $56-64 per hour.
• 6-month contract with the potential for permanent employment.
• Full-time position: hours per week.
• Remote on Monday and Friday.
• On-site Tuesday to Thursday.
Responsibilities:• Design, configure, and support Amazon Connect contact center solutions.
• Build and enhance IVR workflows and customer interaction flows.
• Support the business in requesting, analyzing, and implementing new contact center features.
• Architect and maintain serverless solutions using AWS service...