**Job Overview**The purpose of this role is to effectively assist in collections.This position will work closely with the Accounts Receivable Department to monitor and maintain AR records and accounts.
**Responsibilities**- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues- Process check requests for customer refunds.
- Process and review account adjustments- Resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts.
- Customer calls, account adjustments, small balance write-off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales depa...