Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about and .

Job Description

We’re looking for a dedicated and detail-oriented Complaints Officer to join our APAC Complaints team in Tokyo, Japan.

You’ll investigate a range of complaints from customers, carry out deep analytical work, ensure timely and fair resolutions, and maintain a strong understanding of our regulatory obligations across different jurisdictions in APAC. This is a...