Computer and Information Systems Administrator

The position reports to the Team Lead IT Support and is part of the Genedata Corporate IT team in Basel, Switzerland. This is an on‑site position. The Administrator is responsible for installing, maintaining, configuring, and supporting computer hardware and software systems, ensuring reliable, secure, and efficient end‑user computing services and providing technical guidance and support to users across the organization.

Responsibilities

• Provide first‑ and second‑level technical support to end users via telephone, in person, and online support channels
• Identify appropriate hardware and software solutions to meet user requirements
• Install and configure computer hardware and peripheral devices, ensuring proper operation
• Install, configure, and maintain software packages such as operating systems, networking components, and standard office applications
• Assist in t...