Join Connect Hearing Canada as a Client Care Associate in Guelph, Ontario, and make a difference in patients' lives. Your role will encompass essential customer service tasks in a thriving clinic environment.
In this dynamic position, you'll engage with clients and ensure their needs for hearing care are met. This role emphasizes your ability to schedule appointments, manage accounts, and work with insurance providers to facilitate billing. A genuine passion for helping others will set you apart as a key team member in fulfilling our mission.
Key Responsibilities:
• Provide outstanding customer service through various communication methods
• Organize appointments for Hearing Care Professionals efficiently
• Manage client accounts and establish strong relationships
• Assist with billing processes related to insurance
• Help with device cleanings and minor repairs, with provided training
Requirements:
• Excellent communication and customer service skills
• B...