**Job title:** Consumer Services Representative

**Location:** Poznan, Poland

**Reports to:** Manager, Consumer Services

**Contract:** Permanent, full time

**Your Role in a Nutshell**

As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your **English** language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.

Our portfolio of products is very diverse - from stationery to small household appliances.

You might have heard of some of our brands like **Parker** , **Yankee Candle** , **Contigo** , **NUK** , or **Crockpot** .

**Your Key Responsibilities:**

+ Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
+ Help consumers by answ...