Resume must be submitted in English.

By applying you are confirming you speak Portuguese.

Responsibilities

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams.
• Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
• Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.