The Department of Mental Health, Central Mass Area (CMA) Office in Worcester is seeking a highly organized individual to assist the Office Support Specialist in providing support to the Clinical Service Authorization Division. This student intern will gain understanding of the DMH system and knowledge of human service agencies/resources offered throughout the CMA. Note: This position is 40 hours per week in office, 8:30 a.m. - 5:00 p.m. Monday - Friday with Saturday and Sunday off. * Assist with incoming calls, take messages, return calls to applicants, and community liaisons. * Share the responsibility of monitoring the Service Auth email inbox by responding to emails, printing applications and documentation. * Data entry and report extraction. * Assist with researching and following up on incomplete applications and records received. * Fax requests for medical records. * File, organize and purge medical records. * Draft letters for signature * Assist with the scanning applications an...