About This Opportunity
Join Convoy in Kelowna as a Customer Service Specialist, where your communication skills can shine while providing essential support to our clients. Get ready to coordinate orders and educate customers about our products.
Convoy is North America’s trusted distributor of construction materials, looking for a Customer Service Specialist. In this role, you will ensure timely processing of customer transactions and assist with orders and deliveries. Your impact will help our customers thrive in their projects while working in a caring team environment.
Key Responsibilities:
• Process customer transactions accurately
• Manage coordination of order deliveries
• Explain product applications to customers
• Generate and confirm purchase orders
• Participate in physical inventory assessments
Requirements:
• Proven experience in customer service within construction
• Ability to solve problems with humor and quick res...