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Responsibilities:

1. Develop customized Alarm and Measurements dictionaries, tailored for the customers’ network implementation and use cases.
2. Fault Management – Identify alarm filtering methodologies to minimize the volume of tickets the service providers must respond to in the network.
3. Performance Management – Identify Key Performance Indicators (Operational indicators) and Key Capacity Measurements (Growth clues) to facilitate planning and operational efficiencies.
4. Support the customer’s solution verification of the end-to-end FM/PM NBI interfaces in the customers’ integration lab.
5. Collaborate with product teams to gather alarm and measurement details for program releases and customer issue clarifications.
6. Follow established processes, including maintaining consistency of FM/PM Excel dictionaries across network eleme...