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About This Opportunity
Job Description
- Provide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and email
- Provide quotations for corporate clients and arrange food delivery to their workplace
- Coordinate with our account management team, delivery team, and restaurant vendors to problem solve and provide optimal solutions to any issues that arise during a Corporate client’s delivery experience
- Communicate customer issues and feedback to appropriate departments to ensure that we are improving our service
- Review the existing support operations flow and design innovative new processes in order to increase efficiency and continue business growth
- Operate in a highly autonomous environment which empowers you to make decisions
- Contribute to high impact projects
- Strategically think about operational improvements and efficiencies
Qualifica...