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The Credit and Collections Coordinator role combines a focus on timely collections and dispute resolution with ensuring adherence to complex tax regulations.
**POSITION DUTIES AND RESPONSIBILITIES**
**Essential Functions**
- Upload invoices into the customers' portal.
- Resolve billing disputes through negotiation and problem-solving.
- Escalate severely delinquent accounts to external collections.
- Process customer inquiries and reconcile invoices/credit memos.
- Maintain accurate customer data in SAP, including customer name, credit limits and payment terms to accurately bill.
- Establish credit limits based on risk assessment within grant of authority.
- Collaborate with cross-functional teams on credit memos, cancellations, and rejected complementos.
- Monitor and report credit concerns to management.
- Contribute to process improvements and support daily operations.
- Participate in credit-related projects and conduct acc...