• Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure excellent service.

• Monitor team interactions with customers to evaluate performance, track results and provide coaching for increased success.

• Collaborate with Collections and Sales teams to resolve customer account issues and evaluate orders stopped for credit review when needed.

• Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions.Oversee special projects within the Credit team.

Minimum Requirements

• Bachelor's degree in Finance or Accounting.

• Credit designation (CCP) is an asset.

• 3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred.

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