A global technology services company seeks a Software Development Advisor in Guadalajara, Jalisco.The role entails coordinating communication across teams during major incidents and crisis events, documenting TEC4 processes, and engaging with stakeholders.Candidates should have at least 5 years in major incident management and be proficient in ITSM tools like ServiceNow.An ideal candidate will demonstrate strong communication skills and the ability to maintain composure under pressure.
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