Step up your career with CSN Collision as a Customer Service Representative, focusing on delivering outstanding service in a collaborative environment. This role demands excellent organizational skills and customer-oriented communication.
CSN Koebel is seeking a motivated individual to assist customers in understanding their collision repair processes. You will maintain customer and vendor interactions, manage payments, and coordinate repair schedules. Your proactive engagement ensures a seamless repair experience for all clients.
Key Responsibilities:
• Assist customers with inquiries via multiple channels
• Ensure accurate invoicing and payment tracking
• Schedule and coordinate repair and evaluation appointments
• Manage documentation for compliance and efficiency
• Handle customer updates regarding insurance claims
Requirements:
• 3 to 5 years of experience in customer service
• Automotive parts experience is a plus
• Proficiency in ARMS and related...