Job details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Sales & Marketing**Job Number**:WD**********Job Description**:What are you going to do?
Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?
Order ProcessingOrder input in SAP (different order types)Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)Backorder monitoring and order managementMonitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control, Purchase and ForwarderMaintenance of planned shipping days (delays, customer requests, etc)Handle customer order cancellations (DOA)Monitor call-off ordersHandling non-conformities and complaintsIssue internal complaints and RMA if required (Salesforce/SAP)Send customer receipt co...