Deliver exceptional service at Lee Valley as a Customer Advisor in Ottawa, ON. Support customer orders, answer inquiries, and assist with product locating in a full-time position.
Lee Valley is seeking a full-time Customer Advisor I to provide high-quality assistance to customers. This role emphasizes processing payment transactions, handling exchanges, and restocking shelves. Ideal candidates should have 1 to 2 years of retail experience, especially in skilled crafts or trades, contributing to customer satisfaction and efficient operations.
Key Responsibilities:
• Process in-store payment transactions efficiently
• Place items on hold following procedures
• Look up customer numbers in CW / STEP
• Process exchanges and returns, re-shelving items
• Fill customer orders, including safety sheets
Requirements:
• 1 to 2 years of retail experience preferred
• Experience in skilled crafts or trades is advantageous
• Ability to follow set procedures with basic ...