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Customer Care Representative

Student-Friendly Entry-Level
Company

Sonova Group

Location

barrie, Canada

Posted

June 01, 2026

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About This Opportunity

Who we are

Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location

Barrie, ON

Reporting To

Regional Clinic Manager

A Day In The Life

  • Providing exceptional customer service in person, over the phone and by email
  • Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
  • Managing and maintaining client accounts while building relationships
  • Working with insurance companies to ensure successful third‑party billing operations
  • Assisting with cleanings and minor in‑clinic device repairs – training provided
  • ...