Join a vibrant team as a Customer Experience Associate in Amherst! Deliver outstanding service while processing transactions and recommending tailored banking solutions for every customer need.
In this role, you will identify customer needs and provide appropriate advice across a range of banking solutions. Your responsibilities include processing deposits, withdrawals, and resolving concerns while meeting business objectives. Cultivating positive customer interactions is key, and your communication skills will help foster a welcoming environment in our office.
Key Responsibilities:
• Process deposits, withdrawals, and bill payments
• Identify and recommend banking solutions to customers
• Resolve customer issues and escalate when necessary
• Achieve business objectives through timely service
• Promote a positive, diverse workplace atmosphere
Requirements:
• High School diploma or equivalent; 1+ years experience
• Strong organizational and planning abiliti...