About This Opportunity
Elevate customer relationships as a Delivery Project Executive with ISM. This is your chance to be the key liaison driving exceptional experiences and solving business challenges.
In this crucial role, you will act as the singular point of contact between customers and ISM delivery teams. Your focus on understanding customer needs, managing escalations, and advocating for service excellence will directly influence client outcomes. With over five years of experience in customer relationship management and project delivery, this position allows you to grow ISM's standing as a market leader in Canada.
Key Responsibilities:
• Serve as the primary contact for customer interactions
• Advocate for customer needs within ISM teams
• Drive exceptional service experiences with delivery teams
• Lead operational governance meetings regularly
• Facilitate account reviews and manage financial forecasts
Requirements:
• Universi...