Drive operational excellence in a high-energy hotel environment centered on outstanding customer service. Lead a team to deliver superior event technology solutions while managing key workflows and inventory.
As an Operations Manager, your role will entail supervising daily technician activities and ensuring all services meet client specifications. Focus on nurturing staff development, implementing efficient billing processes, and maintaining high-quality standards for equipment and service delivery. Your leadership will foster a positive team environment that prioritizes customer engagement.
Key Responsibilities:
• Oversee daily operations and technician performance
• Provide mentorship and training for operational staff
• Analyze and approve client billing processes
• Implement effective inventory control measures
• Engage in pre-event meetings to align expectations
Requirements:
• High School Diploma; Bachelor's degree preferred
• 4+ years in customer s...