Maximize customer value as a Customer-Focused Program Manager engaged in remote project management. Collaborate to ensure outcome delivery that exceeds expectations and fosters long-term relationships.
This role drives the coordination of key client projects, focusing on defining scopes, managing budgets, and maintaining timelines. Effective communication with multi-disciplinary teams and stakeholders is vital to achieving project goals and ensuring alignment on success criteria.
Key Responsibilities:
• Communicate project value and scope pre-sale
• Manage strategic project timelines and budgets
• Develop and execute detailed project plans
• Maintain account control and improve stakeholder alignment
• Assess and mitigate project risks with team support
Requirements:
• 8+ years in project/account management roles
• Background in SaaS, supply chain, or manufacturing
• Expertise in communication and utilization management
• PMP or CAPM credentials are a...