Join Bombardier as a Customer Insights Leader and drive strategic initiatives in the business aviation sector. Lead data-driven projects that shape customer experiences and product strategies.
This leadership position focuses on gathering and analyzing market and customer data to develop effective product and sales strategies. You'll be instrumental in guiding Bombardier's direction within the business aircraft industry, ensuring a thorough understanding of customer needs and market dynamics. Your ability to translate complex data into actionable recommendations will influence critical business decisions.
Key Responsibilities:
• Manage a team focused on data analytics and customer outreach
• Execute a customer insights strategy aligned with business goals
• Gather customer insights from surveys and transactional data
• Recognize opportunities to enhance customer loyalty
• Provide senior leadership with clear, actionable data insights
Requirements:
• Degree in...