Join the Municipal Property Assessment Corporation as a Customer Relations Specialist and support Ontario communities with your expertise. This temporary position emphasizes collaborative customer service skills to assist taxpayers.

You will engage directly with customers to address questions about property assessments while providing valuable insights on MPAC’s self-service tools. This role, temporary for up to 18 months, values effective communication and conflict resolution in a dynamic environment.

Key Responsibilities:
• Educate customers on property taxation and self-service options
• Address inquiries as the initial contact point
• Interpret customer needs accurately for effective support
• Go beyond scripts to deliver personalized solutions
• Solve customer issues swiftly in a high-paced environment

Requirements:
• Secondary education completion
• At least one year in customer service
• Profi...