Overview

OneTouch Directis not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

OneTouch Direct is currently seeking a Customer Service and Sales Representative to join our team in Colombia. In this role, you will be responsible for handling customer inquiries, resolving issues, and driving sales by offering products and services to customers.

Responsibilities

• Effectively handle inbound customer calls and provide exceptional customer service
• Address customer inquiries and resolve issues in a timely and professional manner
• Promote and sell products and services to customers based on their needs and preferences
• Process orde...