Join the Vascular Studies Unit as a Customer Service Associate, providing top-tier service to our patients. This role emphasizes patient registration, scheduling, and maintaining a welcoming environment.
As a Customer Service Associate, you will play a vital role in facilitating patient experiences within the Vascular Studies Unit. Your tasks will include effectively registering and scheduling appointments while preparing patients for their examinations. Additionally, you're responsible for ensuring a clean and organized workspace and addressing patient inquiries with care.
Key Responsibilities:
• Schedule and register vascular investigation appointments
• Prepare patients adequately for exams
• Escort patients back to wards post-examination
• Keep work cubicles tidy and presentable
• Answer phone inquiries from patients and other departments
Requirements:
• GCE ‘O’/‘N’ Level experience in relevant fields
• Experience in healthcare, hospitality, or custome...