Elevate customer engagement as a Customer Service Leader at Shoppers Drug Mart. This role combines team training, cash operations, and merchandising for exceptional customer satisfaction.

As a Customer Service Leader, you’ll oversee staff training and daily operations while implementing effective loss prevention strategies. Your focus will be on resolving customer inquiries promptly and ensuring compliance with protocols that enhance shopping experiences. This position is crucial for creating a well-managed team that adheres to store policies.

Key Responsibilities:
• Train staff in cash handling and product location
• Oversee daily operations and customer interactions
• Implement loss prevention standards effectively
• Ensure compliance with merchandising protocols
• Manage daily cash inventory efficiently

Requirements:
• Proven problem-solving and independent thinking skills
• Strong computer skills and e...