Eaton is currently seeking a Customer Service Manager in Tijuana, Baja California. This role involves managing the Customer Representatives team to maximize customer satisfaction and ensure efficient operations. Responsibilities include direct customer interaction, performance management, and collaboration with internal teams. Candidates should possess a Bachelor’s Degree in Business, 5 years of customer service experience, and experience managing teams. Preferred qualifications include familiarity with SAP. Competitive salary and benefits are offered.
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