Make a difference with TimeTrex as a Customer Service Representative. Help onboard customers, provide support, and demonstrate our innovative workforce management solutions each day.
At TimeTrex, you will serve as a key customer advocate in this essential role. Emphasizing customer satisfaction, you will handle inquiries, assist in onboarding new clients, and conduct product demonstrations. This position is ideal for someone eager to face unique challenges daily while making a significant impact on hundreds of thousands of employees.
Key Responsibilities:
• Answer email and telephone support inquiries promptly
• Onboard new customers providing application orientation
• Conduct live product demonstrations to showcase solutions
• Document all customer communications accurately
• Update and maintain documentation and FAQs regularly
Requirements:
• Basic knowledge of employment standard laws and payroll
• Experience with payroll, HR, or workforce management so...