Position
Customer Service Representative Bilingual
Location
San Mateo Nopala, Naucalpan, Estado de México
Work Model
Hybrid Model
Weekly schedule of 48 hours.
Operation hours:
Flexible Shift: On-Site Monday to Thursday (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)
Remote: Fridays (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)
Remote: One Saturday per month (07:00 am to 03:00 pm)
Benefits
Pay rate: $23K MXN Monthly
Direct Hiring
Law Benefits
Enhaced Employee Benefits
Requirements
Bachelor's degree is preferred. Candidates with some college or university are allowed.
Proven English proficiency – both spoken and written (preferably native English or language certification).
Customer service mindset.
High Volume Call Center Experience
Key Responsibilities
Provide positive customer experience while appropriately ha...