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**Why join Aptiv?
****YOUR ROLE**As Customer Service Representative on our team, you will: In charge of monitoring the Delivery Status to the Customer for NA Plants in a centralized area.I use Red Flags to visualize Critical FG, detect discrepancies between Customer Releases and production Planning, and prevent Outbound Premium Shipping and Customer and delivery risks without proper escalation.
**In your daily job you will**:- Customer Demand Analysis- Release the covered coordinator- Main coordinator for Customer updates (Single Point Contact)- PF control / CR follow-up- Portal's monitoring/follow-up- Escalation process on delivery risks- Idoc's process follow-up- ASN correct transmission follow-up- Debits control & Follow up- Enterprise operating system- Customer service training process- SAP- ERP**YOUR BACKGROUND**Key skills and competencies for succeeding in this role are:- Experience in the Customer service area (3 years minimum)- Bachelors degree terminated- English le...