Overview

The Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. This position serves as the primary point of contact for customers and plays a key role in maintaining positive customer relationships.

Qualifications

Education

• Bachelor's degree required.

Experience

• Minimum 1–3 years of experience in customer service, customer support, or a related role.
• Experience working in a fast-paced environment preferred.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Customer-focused mindset with a professional and positive attitude.
• Proficiency in Microsoft Office Suite and CRM system...